Help & Support
Frequently Asked Questions
Find answers to common questions about posting jobs, payments, matching with tradies, and the Fixes guarantee.
How does pricing work?
When you post a job, our AI engine generates an accurate, upfront quote based on the job details and photos you provide. You will see this single, transparent price before confirming your request, so there are no surprises.
Are the tradies verified?
Yes, every fixer on our platform undergoes a rigorous verification process. We check trade licences, public liability insurance, and government-issued ID to ensure your safety and the quality of work.
How do I pay for a job?
Payments are handled securely through the Fixes app via Stripe. When you accept a quote, the funds are held securely in escrow and are only released to the tradie once you confirm the job is completed.
Have more questions?
Contact Support