Our Guarantee
Trust & Quality
We are committed to providing a reliable, safe, and high-quality experience for both homeowners and tradies.
The Fixes Quality Standard
We believe that finding a reliable tradie shouldn't feel like a gamble. Our platform is built on transparency and accountability, ensuring that every job meets a high standard of quality.
Community Reviews
After every job, clients are prompted to leave a rating and written review. This transparent feedback loop ensures fixers are held accountable for their work and professionalism.
Dispute Resolution
In the rare event that a job doesn't go to plan, our dedicated support team is here to mediate. We hold funds securely in escrow until both parties are satisfied.
Continuous Monitoring
Our system continuously monitors fixer performance. If a tradie's average rating drops below our strict quality threshold, their account is automatically flagged for review and potential suspension. This ensures only the best tradespeople remain active on the Fixes platform.